Shipping & Returns

Derek Kelley Art

Limited-Edition Fine Art Prints

Each limited-edition print is produced to order on archival fine-art paper and personally signed and numbered by Derek Kelley.

Please allow 7–10 business days for production, inspection, signing, numbering, and packaging before shipment.

Prints are shipped flat in protective packaging, including a clear protective sleeve and foam-core backing. Each print includes a Certificate of Authenticity.

Shipping is $25 per order within the contiguous United States, subject to any shipping restrictions shown at checkout.

Once your order ships, tracking information will be provided by email. Delivery transit times vary by destination and are separate from the production timeframe.

Original Artwork

Original drawings require specialized handling and packaging.

Shipping costs for original artwork are determined individually based on artwork dimensions, framing, destination, packaging requirements, and insurance.

Please contact us before purchasing an original artwork to arrange shipping and receive a quote.

Local pickup may be arranged upon request.

Returns & Cancellations

Because limited-edition prints are produced to order, we do not accept returns or exchanges for changes of mind.

Orders may be canceled before production begins. Once production has started, cancellation requests may not be accommodated.

Original artwork purchases are generally final sale, except where required by applicable law or in cases of damage, defects, or incorrect items.

Damaged or Incorrect Orders

We take great care in preparing artwork for shipment.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and provide:

  • Your order number

  • Photographs of the artwork and damage

  • Photographs of the outer packaging and shipping label

Please retain all original packaging until the issue has been reviewed.

We will work with you to determine an appropriate resolution, which may include replacement, repair, or refund depending on the circumstances and availability of the artwork.

Damage reporting timelines do not limit any rights provided by applicable law.

Lost or Delayed Shipments

If your shipment is delayed or appears lost, please contact us so we can investigate with the shipping carrier.

We will work with the carrier and the customer to resolve confirmed shipping issues.

Contact

For shipping, order, or return questions, please contact us.